Transparency & Trust
Our Policies
Everything you need to know about booking with Moraine Lake Sunrise Shuttle & Tours
We believe in transparency. Review our policies below to understand how we operate and what to expect when booking your Rocky Mountain sunrise adventure.
Terms & Conditions
Complete booking terms including payments, deposits, liability waivers, force majeure, and tour policies.
Read TermsCancellation Policy
Refund timelines and policies for standard tours, group bookings, and private charters.
View Cancellation PolicyPrivacy Policy
How we collect, use, store, and protect your personal information when you book with us.
View Privacy PolicyPhoto & Drone Policy
Photography guidelines and important Parks Canada drone regulations (drones are prohibited).
View Photo PolicyAccessibility
How we accommodate guests with accessibility needs, terrain information, and how to request accommodations.
View Accessibility InfoQuestions About Our Policies?
We're happy to clarify anything. Contact us at [email protected]
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